Terms of Service

1. Agreement

By accessing nexarevive.ai or using any NexaRevive product or service, you agree to these Terms of Service. If you are using NexaRevive on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

Enterprise platform deployments are governed by separate Master Service Agreements. Where those agreements conflict with these general terms, the MSA governs.

2. Services

NexaRevive provides AI advisory platform technology to enterprise clients, including but not limited to knowledge ingestion, reasoning engine configuration, experience layer deployment, and operational intelligence tooling. We also operate advisory demos including the Checkdoors AI Advisor accessible at advisor.nexarevive.ai.

3. Acceptable Use

You agree not to:

• Attempt to reverse engineer, extract, or replicate any NexaRevive model, knowledge base, or system architecture
• Use NexaRevive advisory outputs as a substitute for regulated professional advice (legal, medical, financial) without appropriate human oversight
• Probe, stress-test, or attempt to circumvent guardrails or safety systems
• Submit false or misleading information through contact or intake forms
• Use automated tools to scrape, crawl, or systematically extract content from our platforms

4. AI Advisory — Important Limitations

While we build guardrails specifically to prevent hallucination and out-of-scope responses, no AI system is infallible. We are not liable for decisions made based solely on AI advisor outputs.

5. Intellectual Property

All platform technology, architecture, and software are owned by NexaRevive. Client-provided data remains the property of the client. Advisory conversations generated through the platform are owned jointly, with NexaRevive retaining the right to use anonymised interaction data for platform improvement.

6. Availability and Uptime

We target 99.9% uptime for production deployments under enterprise MSAs. The public website and demo advisors are provided as-is without uptime guarantees. Planned maintenance windows will be communicated to enterprise clients in advance.

7. Limitation of Liability

To the maximum extent permitted by law, NexaRevive's liability for any claim arising from use of our services is limited to the amount paid by the client in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, California, except where prohibited by applicable law.

9. Changes to Terms

We may update these terms periodically. Continued use of our services after updates constitutes acceptance. Enterprise clients will be notified of material changes with 30 days notice.

10. Contact

NexaRevive · San Francisco · Bengaluru
legal@nexarevive.ai